Product Use Survey

Price

Not Important Slightly Important Moderately Important Very Important Essential

Brand reputation

Not Important Slightly Important Moderately Important Very Important Essential

Sustainability and environmental practices

Not Important Slightly Important Moderately Important Very Important Essential

Essential Oil Use

Which essential oil brands do you currently use in your practice? (Please list) *

Which essential oil suppliers do you feel provide consistently high-quality products? *

Which essential oil suppliers do you consider to offer good value for money? *

Other Product Categories

Which brands or suppliers do you use for:

• Pre-blended natural products? *

• Raw materials for product formulation?
(e.g. carrier oils, waxes, butters, botanicals) *

• Packaging materials?
(e.g. bottles, jars, closures, labels) *

Product Quality & Safety

Have you ever experienced issues with product quality from a supplier? If so, please describe. Examples may include: inconsistent batches, contamination, incorrect labelling, damaged packaging, missing documentation (e.g. GC/MS reports or Certificates of Analysis), products that did not meet expected quality standards

Have you ever experienced any adverse reactions or unexpected effects that you believe may be linked to a purchased product and if so please include, where possible: product involved, nature of the reaction, outcome, whether the issue was reported to the supplier

Have you stopped using a supplier due to concerns about product quality, customer service or reliability? If yes, please tell us why.

The purpose of this survey is to gain a better understanding of the products and suppliers used by aromatherapy practitioners and consumers, together with any product quality or safety issues they may have experienced.

The information collected will help inform our work, identify reputable suppliers, and improve our understanding of the products currently being used within the aromatherapy community.

Suppliers & Products

Essential Oil Use

Other Product Categories

Product Quality & Safety